“The best business is where no one else competes, where you buy for one cent and sell for a dollar and it's habit-forming and no one else has it. That's the best business.” — Warren Buffett
So decreed Warren Buffett in 1988.
When most of us think about businesses that meet this criteria my guess is that we naturally think of industries that might be described as ethically questionable. Industries like alcohol, tobacco, porn, social media, sports betting, prediction markets, etc. These are often described as “sin stocks” on the grounds of their ethical or moral questionability and their addictive nature. Some of these industries have at times faced little or no real competition, allowing them to extract monopoly rents.
I think Buffett intuitively understood a deeper element inherent in some of the businesses that are in the business of habit-forming with high returns, that element is one of social desirability, copy-cat behavior. Cigarette smoking was engineered into something people wanted to do (see the story of the “Torches of Freedom” advertising campaign). Coca-Cola could be modeled to be desirable to the whole world.
The larger point is that ‘habit-forming’ is not restricted to ethically questionable physical vices. In today’s hyper-connected economy, ‘habit’ manifests itself as network effects, technological lock-in and our own routines. Think about Jonathan Haidt writing about the challenges with smartphones and how everyone models the smartphone as the gateway to social life creating habit forming feedback loops of desire - everyone needs a cell phone or they get left out of society.
The idea of digital, network driven markets, the kinds of products or platforms that everyone uses because everyone else is using it, allows for small initial advantages to compound through self-reinforcing feedback loops. This is the thesis of The Winner-Take-All-Society by Robert Frank and Phillip Cook. It’s the idea that these types of ‘habit-forming’ networks tend to bifurcate into a single dominant winner and that once that customer ‘lock-in’ occurs, the company has a formidable moat. You can likely think of examples of these types of businesses, probably in areas outside some of the obvious, just think of businesses with high switching costs or where you might find yourself or your business alone if you didn’t follow the herd.
The other way you might identify some of these ‘habit monopolies’ is by thinking about businesses that you once loved, but now find your experience with them is slowly deteriorating. The lowering of service quality, often with higher prices, etc. The typical “enshittification” process that many ‘habit monopoly’ operators fall prey to.
Perhaps all of the businesses we can think of that meet Buffett’s definition as ‘best’ are all actually examples of some form of extraction engines designed to no longer serve us but to extract from us. But perhaps not. If you remember the secret lesson that Nick Sleep shared, there is a difference between extractive monopolies and his secret “scale economies shared” compounders. It’s the difference between coercive lock-in and earned retention through commitments honored.
I don’t know exactly what Buffett had in mind when he made this quote, I suspect he was using merely as an example of these types of unicorn businesses that should indeed generate incredible returns, but not as an endorsement of all of these business models.
I’ve literally just been opening this book Of Permanent Value by Andrew Kilpatrick to random pages and riffing on whatever Buffett quote I find.